Privacy Policy — Orlando Non-Toxic Safe Cleaners LLC Last updated: May16, 2026
Overview Orlando Non-Toxic Safe Cleaners LLC (“Orlando Non-Toxic Safe Cleaners,” “we,” “us,” or “our”) operates the website orlandonon-toxicsafecleaners.com and related pages, features, tools, and communications (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit, request a quote, schedule or receive services, make a payment, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process “Personal information” means information that identifies or can reasonably be linked to you. It does not include de-identified or aggregated information. Depending on how you interact with the Services and applicable law, we may collect:
- Contact details: name, email address, phone number, billing and service addresses.
- Service and household details: preferred service dates and times, property type and size, access instructions, parking details, notes about surfaces or materials, presence of pets or allergies/sensitivities, and other preferences you choose to provide to help us deliver non-toxic cleaning.
- Account information: username, password, preferences, and settings (if you create an account).
- Transaction and payment information: the services you request or purchase, invoices, payment confirmations, and related details. Payment card data is processed by our payment processors; we do not store full card numbers.
- Communications: information you include in emails, forms, reviews, or customer support requests.
- Device and usage information: IP address, device and browser type, operating system, referral URLs, pages viewed, time spent, and interactions with our website and emails.
- Cookies and similar technologies: identifiers and analytics data that help operate, protect, and improve the Services and our marketing.
Sources of Personal Information We collect personal information:
- Directly from you (e.g., quote requests, bookings, account creation, communications).
- Automatically from your device and browser when you visit our website or open our emails.
- From service providers working on our behalf (e.g., scheduling, payment processing, customer support, analytics, email/SMS tools, cloud hosting).
- From business partners or other third parties, as permitted by law.
How We Use Personal Information We use personal information for:
- Providing, tailoring, and improving the Services: performing and managing bookings, processing payments and invoices, coordinating arrival windows, communicating updates, remembering preferences, enabling reviews and feedback, and enhancing our website and operations.
- Marketing and advertising: sending promotional emails or texts (with your consent where required), and presenting online ads, including based on your interactions with our Services. You can opt out as described below.
- Security and fraud prevention: authenticating users, protecting accounts and payments, detecting and investigating suspicious or unlawful activity, and maintaining the security and integrity of our systems.
- Communicating with you: customer support, service reminders, schedule updates, satisfaction surveys, and other service-related notices.
- Legal and compliance: complying with laws, responding to lawful requests, enforcing our terms and policies, and protecting our rights and the rights of others.
Cookies and Similar Technologies We and our service providers use cookies, pixels, tags, device identifiers, and similar technologies to operate our website, remember your preferences, analyze performance, and support advertising. You can adjust cookie settings in your browser. If you block or delete cookies, some features may not function properly.
How We Disclose Personal Information We may disclose personal information in the following circumstances:
- Service providers: with vendors who perform services for us (e.g., website hosting, IT, analytics, payment processing, scheduling, messaging, customer support, fulfillment of supplies, and security).
- Business and marketing partners: to help deliver and measure ads or promotions, in accordance with their privacy notices and applicable law. Depending on your location, you may have the right to opt out of targeted advertising and certain data sharing (see Your Rights and Choices).
- At your direction or with your consent: for example, to process a specific transaction, publish a testimonial, or interact with social media widgets.
- Within our corporate group or affiliates: if applicable, for internal business purposes consistent with this Policy.
- Legal, safety, and compliance: to comply with law, legal process, or enforceable governmental requests; to enforce our terms and policies; and to protect the Services, our business, our customers, or others.
- Business transfers: in connection with a merger, acquisition, financing, asset sale, bankruptcy, or similar transaction.
Third-Party Websites and Links Our Services may link to third-party websites or platforms. Their privacy and security practices are governed by their own policies, which we do not control or endorse. Information you share on third-party platforms may be visible to others according to those platforms’ settings.
Children’s Data The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. As of the effective date of this Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as those terms may be defined by applicable law. If you believe a child has provided us personal information, contact us to request deletion.
Security and Retention We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No security measures are perfect, and we cannot guarantee “perfect security.” Do not use unsecure channels to transmit sensitive information. We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements, consistent with applicable law.
Your Rights and Choices Depending on your location, you may have some or all of the following rights with respect to your personal information, subject to legal exceptions:
- Access/Know: request access to the personal information we hold about you.
- Delete: request deletion of personal information we maintain about you.
- Correct: request that we correct inaccurate personal information.
- Portability: request a copy of certain personal information in a portable format.
- Opt out of sale or sharing/targeted advertising: depending on where you reside, opt out of certain disclosures or processing for targeted advertising or “selling” or “sharing” under applicable privacy laws.
- Manage communications: opt out of marketing emails by using the unsubscribe link in our messages.
How to Exercise Your Rights
- Email requests: send your request to ecoisyour@gmail.com with the subject line “Privacy Request” and tell us which right(s) you wish to exercise. We may need to verify your identity or authority to act on behalf of someone else before processing a request.
- Global Privacy Control (GPC): if you visit our website with a browser or extension transmitting a GPC opt-out preference signal, we will treat that signal as a request to opt out of certain data “sales” or “sharing” for the browser and device that send the signal, to the extent required by law. Learn more at globalprivacycontrol.org.
- Do Not Track: other than honoring GPC as described above, we do not respond to browser “Do Not Track” signals.
We will not discriminate against you for exercising any of these rights. Authorized agents may submit requests where permitted by law, subject to verification requirements.
International Transfers We may transfer, store, and process personal information outside the country where you live. Where required, we use appropriate safeguards such as contractual protections to help ensure an adequate level of protection.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational needs. We will post the updated Policy on this website and revise the “Last updated” date. We will provide additional notice where required by applicable law.
Contact Us If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please email us at:
ecoisyour@gmail.comOrlando Non-Toxic Safe Cleaners LLC orlandonon-toxicsafecleaners.com
